Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.

Using Microsoft 365 is a great way to keep your data safe, but the platform is not impervious to attacks. In this article, we will discuss the ways you can boost the protection of your data in Microsoft 365. Follow these tips to help keep your data safe from prying eyes and malicious actors.

People's opinions about a company are often shaped by the design of the company's website. This is why it's essential to create a website that accurately reflects the image you want your brand to project. Here are some design trends to incorporate into your website to take it to the next level.

If you're running an online store, then you know how important it is to have a streamlined order management system (OMS). A cloud-based OMS can help take your business to the next level by providing a number of advantages that traditional, on-premises systems can't match.

If you’re using Windows 11, you might have seen ads and notifications pop up in unusual places such as File Explorer or the Start menu. This can be both distracting and annoying, and it can even hinder your productivity. Fortunately, there are several ways to get rid of these ads.

Watering hole attacks are on the rise, but many businesses are still unprepared against it. To avoid falling victim to a watering hole attack, it is crucial to know what it is, understand the risks, and take steps to defend your business.
How watering hole attacks work
The term “watering hole” colloquially refers to a social gathering place where a particular group of people often go to.

Do you have videos or photos that you want to view on a bigger screen, or maybe you just need to clear up space on your Android phone? You can transfer the files from your device to a PC or Mac computer, and here are the steps to do it.

Through a USB cable

Using the USB cord that came with your phone is probably the most convenient way to transfer files to your computer.

If your once snappy Mac now feels like it’s dragging its feet, a solid-state drive (SSD) upgrade could be just the thing that will breathe new life into it. But even if your Mac is still running pretty well, the benefits of an SSD upgrade may convince you to make the switch from a hard disk drive (HDD). Here’s a look at some of the key advantages of SSDs over HDDs.
SSDs are more reliable
All types of disk drives are more likely to fail with age, but SSDs are more resistant to age-related degradation than HDDs. This is because most modern SSDs use NAND flash memory, which is not as susceptible to the wear and tear that HDDs experience with their spinning disks.

Investing in a computer is expensive, so it makes sense to use that asset for as long as possible. Follow these easy tips to help extend the life of your computer.
Clean and cover your computer
Dust and dirt are your computer's number one enemy. They can get caught between the keys and other moving parts, which will then cause problems with how the computer operates.

Denial-of-service attacks (DoS) attacks have been around for years and have caused millions of dollars in damage to businesses and organizations all over the world. What many businesses don't know, however, is that VoIP systems can be the primary target of a type of DDos attack known as telephony denial-of-service (TDoS). Learn how to keep your VoIP system safe from TDoS attacks by reading this blog post.