Moving your unified communications (UC) system to the cloud offers global accessibility for your business operations. It allows you to manage your UC from any location, eliminating the need to travel to a specific site for reconfigurations or wait for updates to take effect.
Voice over Internet Protocol (VoIP) systems have many advantages over traditional telephone systems, but they also come with a unique set of risks. Because VoIP relies on the internet, it’s susceptible to hacking attempts, just like any other online system.
Businesses looking for a Voice over internet protocol (VoIP) solution can choose from two options: open-source and proprietary systems. To help you decide which solution is best, this article outlines the key benefits and drawbacks of each type so you can make an informed decision on what will work best for your organization’s needs.
More and more companies are making the switch to Voice over Internet Protocol (VoIP) from traditional landlines due to VoIP’s cost-efficiency, cutting-edge call features, and remote work capabilities. However, understanding the various VoIP services and choosing the right one for your company can be overwhelming.
If you don’t want to be overwhelmed with the influx of calls from customers this holiday season, it’s important to optimize your Voice over Internet Protocol (VoIP) system for maximum efficiency. Be ready for anything — read on for tips that can help you optimize your VoIP system.
If your business uses Voice over Internet Protocol (VoIP), it’s important to make sure that your data is safe and secure. Luckily, there are many security measures that you can put in place to protect your VoIP system from criminal activity. To protect your VoIP phones, follow these tried-and-tested security measures.
Voice over Internet Protocol (VoIP) phone systems allow you to make and receive calls over a broadband connection, making it significantly less expensive than traditional phone systems. However, like anything that connects to the internet, VoIP is susceptible to security risks.
Voice over Internet Protocol (VoIP) telephony systems are one of the most essential technologies for businesses today. If your VoIP system goes down, you can lose productivity, customers, and profit. You can minimize your risk of VoIP downtime by following these tips.
When it comes to communication solutions, Voice over Internet Protocol (VoIP) systems are by far one of the best options for businesses. To make and receive calls, all you need is a stable internet connection, which means you can get rid of those outdated landlines.
Recording phone calls is a common practice for many businesses. It allows them to analyze customer sentiment, track employee performance, and measure other essential data points to help optimize caller experience and improve their brand image. In this article, we’ll dig deeper into the benefits of call recording.