Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between its two types: traditional desk phones (hardphones) or software-based phones (softphones). Worry not — we’re here to help you understand the benefits of each type.

Just like a new smartphone or car, new keyboard models can also garner “oohs” and “ahhs” from people. But novelty fades, and you may end up asking this question: What is the best one for me? Whether your keyboard is used for business or leisure, a great model will make a difference.

Keyboards come with different options, from joint-friendly ergonomic models to those built for typing efficiency. Considering the myriad of products out on the market, you might have difficulty choosing the best keyboard for you. While personal preferences will always be a factor in what you decide, the ideal keyboard must have the following qualities.

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your business.

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you.

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!
The How
By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

What part of your computer can be more hands-on than the keyboard? No pun intended. A keyboards is like a lover; you spend time with it, you caress it, and you fight with it. After kissing and making up time and again, it still types at a snail’s pace, and executing simple keyboard commands becomes virtually impossible.

Before the US reached its current golden age, it went through a period known as the Wild West stage. This had less to do with cowboys and shootouts and more to do with limitless possibilities that can almost overwhelm you. That’s exactly where chatbots are today, With a myriad of ways to customize your chatbot, it’s so easy to get lost in all your options! To sustain your focus, we offer 5 tips to help you make your next chatbot a better one:
Emulate the WeChat Model
This Chinese cross-platform instant messaging app has housed chatbots since 2011 and shows no signs of letting up.