VoIP softphones vs. hardphones: Guide to VoIP phone systems

February 12th, 2024 VoIP

Voice over Internet Protocol (VoIP) is among the most important tools for remote or hybrid work. Nowadays, companies can choose between VoIP softphones and headphones. This article will discuss what you need to know about these two VoIP options.

VoIP softphones

VoIP softphones are software programs that enable you to make and receive calls on internet-connected devices such as computers, tablets, or smartphones.

Safeguard your business VoIP against TDoS: A quick guide

January 26th, 2024 VoIP

Voice over Internet Protocol (VoIP) provides organizations with many advantages, including improved call quality, better scalability and mobility, and lower costs. However, VoIP is also vulnerable to unique threats such as telephony denial-of-service (TDoS) attacks, which can have devastating consequences for any business.

Top 6 VoIP trends for 2024

January 12th, 2024 VoIP

VoIP has delivered incredible changes, not just to the telecommunications industry but to the business landscape in general. By combining flexible features with cost-effective communication solutions, VoIP is quickly replacing traditional phone lines in the workplace.

4 Questions to improve VoIP efficiency for the holidays

December 25th, 2023 VoIP

The holiday season brings with it an unavoidable challenge: the substantial increase in phone traffic that has the potential to overpower even the most extensive VoIP (Voice over Internet Protocol) systems. To prevent your system and employees from being swamped by the influx of customer calls, it becomes essential to optimize your VoIP system meticulously.

What makes VoIP phishing cybercriminals’ weapon of choice?

October 25th, 2023 VoIP

Voice over Internet Protocol (VoIP) phishing, a technique that involves manipulating VoIP technology to trick users into giving up sensitive information, has become a favored tool in every cybercriminal’s arsenal. But why is this so? Let’s take a look at the reasons scammers choose this nefarious activity over other schemes.

Which is better for your business, Microsoft Teams or Google Meet?

October 11th, 2023 VoIP

With so many online communication tools available, choosing the right one for your business can be daunting. But two platforms stand out in terms of functionality and ease of use: Microsoft Teams and Google Meet. So, which platform is right for you?

Call features

Microsoft Teams’ paid version supports up to 300 participants per meeting, while Google Meet’s paid version supports up to 250 participants.