Google unveils sweet new Android OS update

Google has revealed Android Oreo, the next major OS update. The software builds upon the success of Nougat, offering new features and upgrades to smartphones and tablets. If you have an Android device and want to know more about the Oreo update, here’s a quick rundown, including how to get it early.

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to scam.

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.