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VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

Facebook Messenger’s Best Feature Yet?

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!
The How
By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Keyboard shortcuts Mac users need to know

Some Mac users have been using their computers for years without learning many of the most useful keyboard shortcuts. That’s fine, but knowing them would definitely make life much easier. Here are some of the most useful ones you should learn now.
Minimizing (or ‘Docking’) the front app window: Command M
Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one.

Who & What Causes A Healthcare Breach

Technology advancements have revolutionized the healthcare industry, but with security breaches hitting an all-time high and shattering records year after year, what and who do companies have to be wary about? Read on to find out.
Insiders are a bigger threat than hackers
Protenus is one of the largest security vendors for electronic health records (EHRs) and their mid-year review sheds some important light on the most common types of security breaches in healthcare.

Make work easy with Microsoft’s new apps

Connections, Listings, and Invoicing are the most recent additions to Microsoft’s software lineup and they’re finally out of the beta testing phase. These apps come with every Office 365 Business Premium subscription and are perfect for companies with fewer than 300 employees.