Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility -- but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret.

Recent research by Burning Glass revealed that nearly 8 in 10 middle-skill jobs now require digital proficiency - and jobs that require digital skills pay an average of 18% more than those that don't. Essentially, the more literate you are digitally, the more money you will make.

A recent initiative to give healthcare patients access to the notes their doctor or clinician writes about their visit is continuing its meteoric rise across the country. OpenNotes began a few years ago by researching the benefits of allowing patients to have access to their doctor’s notes.

It’s the middle of the month and you’re waiting to meet a colleague outside a restaurant. As you wait, you idly browse the web and check emails, and then suddenly you’re hit with the notification you dread most. Your Android phone’s data is almost out.

Ransomware is becoming a growing problem for the healthcare industry. And with around a dozen attacks on hospitals being reported since the beginning of the year, you may be wondering just how severe the problem is. Should you be alarmed? How can you protect your practice? Here’s an inside look at how the ransomware epidemic is affecting the US and Canadian healthcare systems.

When considering a VoIP solution, many small business owners have a lot of reservations. What if the call quality is unsuitable? What if your staff struggles with the technology? What if you have to deal with the headache of installing an additional network? All these assumptions can prevent business owners from giving VoIP a try, but are they legitimate? Absolutely not.

More and more small and medium-sized businesses are making the switch from on-premises SharePoint systems to cloud-hosted Office 365. If you’re one of them, it’s vital to ensure that you put in place adequate protection to counter the security challenges that come with the migration.

If you’ve managed to convince yourself that only large enterprises have the money to take advantage of Business Intelligence (BI), it’s time to think again. While it’s true that in the past you needed the help of pricey specialists to really delve into BI, these days a range of self-service tools mean that small- and medium-sized businesses can do much more by themselves.

When it comes to Internet security, a reported 87% of small businesses have no security policies in place at at all. And considering that employee error is one of the most common causes of an online security breach, it makes sense to have rules in place that your staff need to follow.

For some owners, business intelligence is the bane of their business. Staring at complex charts and graphs and trying to make sense out of them can be a major headache. But what if there was a way to simplify your data even more? Believe it or not, it is a possibility.