Voice over Internet Protocol (VoIP) solutions have been enabling businesses to enjoy lower call rates and plenty of exciting call features. But with faulty VoIP implementation comes call quality issues. Let’s discuss some of these problems that you might encounter and what you can do to fix them.

With Microsoft Excel’s new features being so incredibly user-friendly, there’s no excuse to remain basic. Upgrade your skills with our three tips today!

Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with a business will occur via machine learning programs.

Virtual reality (VR), the technology that immerses users in digitally created simulated experiences, is experiencing a surge in growth. There are now many more uses of VR than first realized. These include applications in academic research, engineering, design, the arts, and entertainment.

Windows 10 users receive regular security and feature updates for the operating system. But when such patches coincide with driver updates from Microsoft’s hardware partners, Windows 10 experiences compatibility problems. Here’s how Microsoft is addressing the issue.

With over 150 million active subscribers, Office 365 is, unsurprisingly, on top of hackers’ minds. And now, hackers are using a technique that doesn’t even require users to give up their credentials. Learn how they do it and get protected.
A phishing scam that harvests users’ credentials
The latest cyberattack on Microsoft Office 365 involves harvesting users’ credentials.

Did you know that you can connect a mouse to your Android tablet and use it as you normally would on a desktop computer? A mouse is just one of the many accessories supported by many types of Android devices. Depending on which accessory you use, you can make your device easier or much more fun to use.

Pointing and clicking with a mouse is great. There are times, however, where using the mouse to perform simple tasks interrupts productivity and slows you down. Try these helpful Mac keyboard shortcuts to help you work more efficiently.
Minimizing (or “Docking”) the front app window: Command + M
Use this combination when you have several apps, browsers, or Finder windows open and want to minimize the active one.

People today expect Wi-Fi access when they’re visiting your office. However, setting up your Wi-Fi the wrong way can create a stressful experience for them. Additionally, this can also expose your confidential information to malicious hackers. So what’s the right way to do it?
Never give guests access to your primary Wi-Fi
Giving your guests access to your company’s main Wi-Fi connection might seem like a good idea, but you should avoid this at all costs.

Unified communications is a great opportunity to leverage several different communications platforms to reach suppliers efficiently, maintain a good flow of internal information, and interact with customers effectively.

What is unified communications?
Unified communications (UC) allows you to manage all your communications as one piece of architecture rather than as several different components patched together.