Incorporating Artificial Intelligence (AI) in internet phone systems seems like the logical next step to improving business telecom. However, it’s only now that businesses are truly embracing such hi-tech advances in VoIP. AI developers are paving the way for automated processes that have the potential to significantly enhance VoIP performance.

Bloatware, junkware, trialware, third-party apps -- whatever you call it. There’s now yet another reason to get rid of these annoying pre-installed programs and plugins indefinitely: security threats. Learn more about the other risk that might do more than slow down your computer.

In the past month, Microsoft has beefed up Office 365 with AI-driven capabilities designed to help businesses make the most of their data, company content, collaborative projects and more. Read on to learn about the new smart features you can expect in the Office 365 update.

If you’re disturbed by advertisements and “helpful” suggestions that are based on your internet browsing habits, recent research has found yet another source of online tracking. It’s a sneaky tactic that also comes with serious security concerns.

Big-name social media platforms such as Instagram, Facebook and Snapchat are more interactive and responsive than ever. However, these platforms now have a plan to move another step forward in 2018. Here are the top 5 trends you should watch out for this year.

From new Apple Watches and Apple TVs to Mac and iPhone upgrades, Apple released a slew of products in 2017. But what’s in store for Apple fans in 2018? We’ll likely see iterative updates to existing product lines, but there's a good chance we'll get some totally unexpected announcements.

It’s frustrating to return to the office after a long holiday only to be greeted by a disorganized workstation. If having clean, hassle-free technology is one of your company’s New Year’s resolutions, this technology hardware checklist can help.

Cloud technology has seen continuous adoption in 2017. In fact, business owners are starting to embrace hybrid cloud so much that 2020 is expected to be the year when combined private and public cloud spending will exceed traditional data centers. But until then, here are five hybrid cloud predictions for 2018.

Clearer strategies

Many infrastructure as a service (IaaS) public cloud vendors have spent 2017 refining their hybrid cloud strategy.

“Fad” is a dirty word for many small-business owners. Whether it’s what they’re selling or what they’re investing in, business owners need long-term and reliable investments to secure their future. With 2017 in the rearview mirror, we finally know what was a fad and what was a smart investment.